Return & Refund Policy
Not happy with something? Here’s how returns and refunds work at Smart Saving Stores.
1. 30-day returns
Return most physical items within 30 days of delivery if unused, complete and in original packaging.
2. How to return
Email support@smartsavingstores.com or call +1 952-657-5754 with your order number. We’ll email a prepaid return label for eligible items.
3. Refunds
We refund your original payment method within two business days of receiving your return; banks may take 5 to 7 business days to post it. Items bought with a promo code are refunded at the discounted price. Shipping is refunded when the return is due to our error or a defect.
4. Damaged or wrong items
Contact us within 7 days of delivery with a photo, and we’ll replace or refund the item, including shipping.
5. Non-returnable items
Opened supplements and personal care products unless defective, gift cards, redeemed software or digital codes, and final-sale items.
6. Exchanges
Return the item for a refund and place a new order.
7. Return address
Please use our prepaid label and contact us before shipping anything to Smart Saving Stores, 7800 Cutler Rd, Munith, MI 49259, USA.